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Welcome to the 1StopBedrooms Community

11 Issues resolved
280 Company responses
58 Customer testimonials
1StopBedrooms is an online furniture retailer offering a broad selection of home furnishings, including bedroom sets, mattresses, living room seating, dining furniture, and home office pieces from a range of manufacturers and styles. Shoppers can browse by room, category, or brand, compare price points, and place orders through its eCommerce storefront with delivery to their home. The company’s Better Business Bureau profile shows an A+ rating, reflecting its track record of responding to customer concerns. In customer feedback across major review sites, buyers often mention the convenience of online shopping, the size of the catalog, and strong value for the price, with occasional notes that large-item freight delivery can involve extra coordination. Overall, 1StopBedrooms comes across as a practical, selection-driven option for furnishing a home through online ordering and scheduled delivery.
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Testimonial
Elena K Hpy

Great product and Very Helpful

Their customer service was really helpful when I needed to track my order. Delivery went smoothly and I love the table!

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Testimonial
Elena K Hpy

Beautiful furniture

Everything is just perfect. The customer support people were very helpful and kept me informed of the status very happy with the entire experience from start to finish.

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Testimonial
Elena K Hpy

2nd Purchase

This is my 2nd purchase from 1 Stop bedrooms. Customer service was helpful when I was looking to confirm the height of the mattress I would need for the bed I purchased.

Delivery was also seamless, and on time. I would recommend them to friends and family.

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Testimonial
Elena K Hpy

Good Online Furniture Purchase Experience

Second time purchasing from 1 Stopbedrooms. I highly recommend them to others.

I live in Seattle, but shipping was fast and furniture arrived smoothly. I will definitely purchase from them again.

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Testimonial
Elena K Hpy

Quick delivery and good quality

The delivery was free and quick and was the cheapest cost we could find for the bench. The assembly was quick and simple and is a much more sturdy bench than what we had replaced it with.

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Testimonial
Elena K Hpy

Great prices on name brands

Great experience. Was surprised to find prices so much better than anywhere else!

Have told all my friends about it. The quality is exactly the same as what you find in stores but at much better prices.

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1StopBedrooms's reply dated Aug 14, 2024 to: MICHAL N Fby's review

Dear Michael,
First and foremost, I want to extend our sincerest gratitude for taking the time to share your thoughts with us. Your engagement is truly appreciated.
We aspire to maintain the highest level of service possible, always putting our customer's needs at the forefront of everything we do. Rest assured, our team prides itself on delivering the kind of quality and responsiveness that our customers deserve, and we are steadfast in our commitment to this principle.
Our dedication to providing exceptional service is unwavering. We hold a longstanding reputation for excellence, and we continually strive to uphold this standard in all of our interactions. Thank you once again for your involvement, as it is a vital part of our ongoing mission to exceed expectations.
MICHAL N Fby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

45 DAYS AND COUNTING

and that we could not take delivery until after 5 pm for the

entire week. That same week, on June 12th, the delivery

company called from the gate, stating they were there to

deliver the desk.

We could not take delivery as I said in my

email on June 12th; the driver complained to me that this

happens constantly with this company because there is no

communication. The delivery company redelivered on June

17th. Desk damaged in multiple spots. I emailed photos the

same day to 1stopbedroom.com.

Oddly, enough have not

received a single response since the delivery of the desk. I

have sent multiple emails and called today.

No follow-up.

This has been a 45-day ordeal with no end in sight. I wish I

had looked up this company on BBB before ordering from

them, as this is a consistent complaint.

Testimonial
Elena K Hpy

Over all good- price and product quality.

Overall excellent. I am really happy with the way delivered the package.

Even product quality and price around 30% less than other competitors. The delivery team was professional and everything arrived in perfect condition.

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Testimonial
Elena K Hpy

Happy with products

Purchased a bed and night stand. Both were as shown and made of quality materials.

Was pleasantly surprised to find that the nightstand came preassembled! Delivery was fast and undamaged.

Price was equal to or better than other online retailers. Would purchase from 1stopbedrooms again without hesitation.

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Testimonial
Elena K Hpy

Great product!!

We absolutely love our bed and nightstand set that we bought. We also selected the white glove service which was SO worth it.

The team that delivered the furniture was professional and extremely fast! Definitely recommend

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1StopBedrooms's reply dated Aug 14, 2024 to: Travy L's review

Dear Travy,
First and foremost, we appreciate you taking the time to share your insights. Your engagement is critical to us and it helps us stay connected with our valued customers.
We pride ourselves on our unwavering commitment to the highest standards of service, with a strong emphasis on transparency and efficient processes. Our team strives tirelessly to ensure smooth experiences for all our customers, aiming for satisfaction at every touchpoint.
In closing, we remain steadfast in our dedication to extraordinary service, and will continue to uphold the standard of excellence we have set in our industry. Thank you again for your engagement.
Travy L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Rip off

Not1stop Bedrooms is a total nightmare. They keep no documentation of orders.

If you cancel the order, they take exorbitant fees. They will tell you that you agreed to do that when placing an order but after about 10 times requesting to see the document, they refuse to send it. I have sent a complaint to the Federal Trade Commission.

Search all of the complaints on the internet including the Better Business Buerea. I tried to enter the order number which is 949**** bur it would nor upload velow.

Testimonial
Elena K Hpy

Great deals!

We went to the furniture store and found a table we loved & we found the same table online at 1stopbedroom at a more competitive price! The table took about two weeks to arrive & it looks perfect!

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Testimonial
Elena K Hpy

A++++++ customer service!!!

This website & company has impressed me since day 1. They texted for me to verify my address then left me know my dresser could come fully assembled shipped so I didn’t need to do that.

Being 4 1/2 months pregnant that was a weight literally lifted off my back. Joe was super friendly, helpful & professional on the phone.

I will absolutely be back on this website to shop in the future. A++++++ customer service!!!

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Testimonial
Elena K Hpy

Friendly delivery. Great website. Wonderful prices. Excellent customer service.

I love the quality of the furniture. We ordered a sleeper sofa.

The color is beautiful (color = slate). I love that they called to offer a thicker 4” mattress for a reasonably step up charge. A comfortable mattress for a sleeper sofa is such a must for our guest room. Beautiful accent pillows that came with it.

Friendly delivery. Great website. Wonderful prices.

Excellent customer service when I called with questions. Thank you.

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Testimonial
Elena K Hpy

Very happy

After shopping many websites, I found the best price offered on one stop bedrooms page. Ordering my furniture, and the follow up that they had was as good as their prices.

That being said good as in very very, very, very good, not low. The furniture was shipped in a reasonable amount of time given the size of furniture shipments.

The delivery service they used was extremely helpful in getting the furniture in for me to assemble. Thank you.

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