What Their Customers Are Saying

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All testimonials are provided and verified by 1StopBedrooms. Verified testimonials on Opinion Corp is a paid feature of the platform.

A++++++ customer service!!!

1StopBedrooms
This website & company has impressed me since day 1. They texted for me to verify my address then left me know my dresser could come fully assembled shipped so I didn’t need to do that. Being 4 1/2 months pregnant that was a weight literally lifted off my back. Joe was super friendly, helpful & professional on the phone. I will absolutely be back on this website to shop in the future. A++++++ customer service!!!
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Friendly delivery. Great website. Wonderful prices. Excellent customer service.

1StopBedrooms
I love the quality of the furniture. We ordered a sleeper sofa. The color is beautiful (color = slate). I love that they called to offer a thicker 4” mattress for a reasonably step up charge. A comfortable mattress for a sleeper sofa is such a must for our guest room. Beautiful accent pillows that came with it. Friendly delivery. Great website. Wonderful prices. Excellent customer service when I called with questions. Thank you.
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Very happy

1StopBedrooms
After shopping many websites, I found the best price offered on one stop bedrooms page. Ordering my furniture, and the follow up that they had was as good as their prices. That being said good as in very very, very, very good, not low. The furniture was shipped in a reasonable amount of time given the size of furniture shipments. The delivery service they used was extremely helpful in getting the furniture in for me to assemble. Thank you.
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Testimonial
Elena K Hpy

I highly recommend this company!

I spoke with Joe (ex 7078) and he helped me purchase an entire house of furniture and area rugs and lamps for my vacation rental house. He was able to guide me to the best mattresses for my chosen beds that were within my budget. He was very friendly and knowledgeable. I highly recommend this company for the convenience factor of one stop shopping plus the service! -Jessica Pham
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Elena K Hpy

Beyond Five Start - From start to finish :)

From start to finish, one of the best purchasing experiences I have ever had!! Have not bought a new couch in 20 years and to have the ability to order direct through you and then to have the immediate turn around delivery, I am beyond FIVE star!! The NSD delivery was fantastic and the 2 gentleman who delivered my couch could not have been more professional!!!!! Erin Connor-.
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Elena K Hpy

I won't hesitate about my next purchase from 1StopBedrooms!

Danne- Never having ordered furniture from a website I was a little anxious. However, I can’t say enough about how positive the experience has been. I ordered a side table with built-in electrical and USB ports for my den. It is perfect, exactly as pictured and described. The online ordering process was easy and it was delivered in to my door in less than one week. I won't hesitate or be anxious about my next online purchase from 1StopBedrooms!
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Elena K Hpy

I highly recommend 1StopBedrooms!

The furniture came sooner than expected and in perfect condition. I tried two times to get this same console table from Ashley and both times it came in pieces. Found out about 1StopBedrooms by accident and saved $300 for the exact same console table. The salesman at Ashley told me the furniture from 1StopBedrooms is second hand and could be damaged which was not true. My piece was brand new and, again, saved $300!!! I highly recommend 1StopBedrooms if you are looking for furniture, especially if you are shopping at Ashley, as it is the same exact furniture at lower prices!!!!
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Elena K Hpy

We will definitely purchase a new complete bedroom set with 1StopBedrooms

For the past two weeks, I have been searching for s KingXL headboard, footboard & rails that matched my bedroom set. We purchased an adjustable base bed, and we didn't want to over spend. One day, while scrolling on line, 1StopBedrooms popped up on my screen. I couldn't believe the quality of furniture I saw on there website! I was so close to purchasing a brand new set! When I finally made my decision, I called. Coby was extremely kind and professional. He assured me that I would be receiving both a sturdy and a quality set. He helped me start my order. Soon after, he called me back in order to complete my order. I have no doubt, that in the future; we will definitely purchase a new complete bedroom set with 1StopBedrooms. They have the same quality furniture as top furniture stores have, at an affordable cost. I can't wait for it to arrive next week! Coby, thanks for being so kind! It truly matters Kim Brown
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Elena K Hpy

They are definitely worth it!

My husband and I have shopped with 1StopVedrooms twice now. Once in 2020 and now again in 2023. They have amazing modern contemporary furniture for a great price compared to so many other places. The customer service is great as well. If you are questioning going with them, don't. I did when I first came across them, but I'm glad we decided to purchase furniture from them. They are definitely worth it.
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Elena K Hpy

Would definitely recommend!

Good experience overall; got the sofa we wanted at a cheaper price than other stores had it offered at. Delivery was professional and well communicated. I do wish that the time between ordering and delivery hadn't been quite as long - the initial quoted time ended up being incorrect. But even those delays were communicated well and we were kept informed along the way. Would definitely recommend. Thanks!
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Elena K Hpy

It just doesn’t get any better or easier than this!

Janice Gingras- This was the easiest and by far the least stressful experience I have ever had with purchasing furniture. You literally find what you want on their website and call and place your order! They give you an estimated delivery time and that is it! No calls with delays. Not even a call that they can’t find me. Just plain and simple old fashioned service with a smile! They do exactly what they say and when they say it! The delivery men called when they were less than an hour away and when they arrived at the end of a very long day they still had a smile on their faces and was ready to go the extra mile to complete our delivery to our satisfaction. I was very skeptical at first and read a lot of reviews before placing my order for an entire master bedroom set. But after all my research I threw caution to the wind and placed my order and I am so glad I did! It just doesn’t get any better or easier than this! This review literally took more effort than ordering.
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Elena K Hpy

Great customer service

I just bought a leather loveseat sofa for a very competitive price. Lots of choices so I called in to get help and talked to Kobi who did a wonderful job of helping me find the best fit for my needs. He saved me a ton of time. He knew the products very well, did an excellent job at answering all my questions and pointing me to products that fit what I was looking for. He was very quick to process the order when I made a selection. Very impressed with the website, the prices, and the phone support from Kobi.
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Elena K Hpy

Great price! Good Quality furniture!

Big Beautiful Dresser! It feels a lot bigger in our bedroom, than we expected, but love it! Great price! Good Quality! VERY Heavy! We ordered the dresser online on April 14th and it was just delivered today. It took a while, but we were told it would, but it was worth the wait! We are very happy with our purchase so far!!! Thank you 1StopBedrooms for having reasonably priced, good quality furniture!!!
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1StopBedrooms's reply to: WILL NEVER BUY FROM THEM AGAIN

We deeply regret to hear about the difficulties you've encountered with your order and the subsequent service you received. It's disheartening to learn that the situation led to such inconvenience, especially given the expectations set by our commitment to customer satisfaction. Please know, this experience is far from the standard we aim to uphold. We are continuously working on improving our service and the efficiency of our processes to ensure that such situations are addressed more effectively in the future. Your feedback is invaluable in this endeavor, and we truly appreciate your patience and understanding.
Warmest regards,
The Customer Service Team
HIND C Qee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

WILL NEVER BUY FROM THEM AGAIN

I made my order on December 26, 2023, and received it from 1 stop bedroom.com on January 2, 2024. it came with the wrong armless chair which was huge and took a big part of my apartment it made my living hard with 2 kids.

They took the wrong part after a few weeks but until today January 31, 2024, I didn't receive my correct armless chair. I have been calling them the whole month everyone told me something different they said the process takes 3 days then it takes 3 weeks then we found it then the replacement am confused I don't know who to believe I asked to speak to the manager or supervisor they didn't let me talk with them.

I paid more than 4000 dollars but until today am missing part of my furniture they haven't apologized or refunded or anything am unsatisfied sad tired and need my missing part. They have really bad customer service each person says something different long wait times to fix the problem, and you can't reach the manager or supervisor they will not let you speak with anyone.

User's recommendation: BAD CUSTOMER SERVICE, BAD DELLIVERY, MISSING PART, LONG TIME WAIT

1StopBedrooms's reply to: So far not so good experience..

We're truly sorry to learn about your delayed shipment and the frustration it has caused. Understanding the excitement and anticipation that comes with every order, it's disappointing to hear that we've not met this expectation. Please be assured, the situation you've described is not reflective of the high standards we strive to achieve. We are dedicated to enhancing our communication and processes to prevent such occurrences in the future. Your feedback is crucial for our growth, and we're grateful for the opportunity to learn from this.
Best,
The Customer Service Team
Ambrosia Mrl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Shepherdsville, Kentucky

So far not so good experience..

Ordered my sofa on January 15th 2024. supposed to have shipped on January 17th.

Then they said the 25th...this is the 27th still not shipped. I feel like I'm getting the run around.

User's recommendation: Don't be in a hurry.

1StopBedrooms's reply to: DONT DO IT...DO NOT ORDER FROM THIS PLACE.

Greetings,
We apologize for the disappointment and confusion surrounding your order. It's concerning to hear about the inconsistencies in the information provided, and we understand how this can impact your trust in our service. Please rest assured, your experience is not indicative of the level of excellence we seek to provide. Our team is actively working on refining our communication and procedures to ensure a more consistent and satisfying experience for all our customers. We value your feedback and are committed to making improvements.
Kindly,
The Customer Service Team
Tim W Dbu
map-marker Portland, Oregon

DONT DO IT...DO NOT ORDER FROM THIS PLACE.

Similar to many other reviews I've seen here the same thing is happening to me. I placed the order and the ship date was Dec.

6. I thought for sure I'd receive it in time for Christmas. Just prior to the holidays delivery was pushed to 1/14. After calling customer service and speaking to "Anthony" I looked further into reviews.

Luckily my purchase was via Credit card rather than a Debit card.

I've contacted my CC company to initiate a dispute. If you feel like giving money away there are better options out there than these ***

User's recommendation: If giving away money today find a single mom: don't give it away to these fools

Testimonial
Elena K Hpy

I LOVE OUR NEW COUCH!

Shopping on the website was very easy to navigate and they have a lot of promotions! The number of items they have on their website provides a lot of variety so that you will be able to find something for your home! In this case, I bought the Ashley Sophie Light Grey Chaise couch. I LOVE OUR NEW COUCH! It’s so amazing and definitely worth the wait for the shipping! The only problem that I had with my order was that I got an email that said that delivery was going to be delayed for another month but the couch arrived a couple days later. Regardless, I got the couch and it’s very amazing :)
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Testimonial
Elena K Hpy

It was seamless and very easy!

Who is 1StopBedrooms? I'll tell ya! They are a one-stop shop that saved me a whole lot of money with my most recent purchase of some beautiful, high-quality kitchen stools. I had shopped around a lot (gotta make that money stretch)! They were the biggest bang for my buck! From placing the order to receiving the confirmation to the time they showed up on my doorstep - it was seamless and very easy! Thank you so much for making my purchase enjoyable! I will be back!
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