What Their Customers Are Saying

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All testimonials are provided and verified by 1StopBedrooms. Verified testimonials on Opinion Corp is a paid feature of the platform.

Great Experience

1StopBedrooms
I had a really good experience with 1 Stop Bedrooms and LOVE my Ashley Lindyn sectional that was a much better price than through Ashley itself. Recommend.
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Simple, cozy, comfort

1StopBedrooms
1stopbedrooms made an easy shopping experience, allowing me to compare different furniture and filter for things I was looking for in a new living room suit. Shipping was fast, easy, and accurate. Overall 5/5 experience.
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Fantastic Experience!

1StopBedrooms
We had looked everywhere for pieces to expand our sectional, but no one had it as it had been discontinued. I was thrilled to find 1stopbedrooms had the exact furniture we were looking for at a very reasonable price. Scheduling the delivery was incredibly simple and everyone we dealt with was courteous and helpful. Our living room looks fantastic with the new furniture!
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1StopBedrooms's reply dated Nov 19, 2024 to: Magdalena S Ovp's review

We're truly sorry to learn about your delayed shipment and the frustration it has caused. Understanding the excitement and anticipation that comes with every order, it's disappointing to hear that we've not met this expectation. Please be assured, the situation you've described is not reflective of the high standards we strive to achieve. We are dedicated to enhancing our communication and processes to prevent such occurrences in the future. Your feedback is crucial for our growth, and we're grateful for the opportunity to learn from this.
Best,
The Customer Service Team
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Magdalena S Ovp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.

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#6190812 
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Horrible! Beware of Scam

1StopBedrooms - Horrible! Beware of Scam
1StopBedrooms - Horrible! Beware of Scam - Image 2
Updated by user Nov 21, 2024

Still have not received a refund

Original review Oct 22, 2024

I placed an order a month ago. Immediately after I was charged, I received a notification that I needed to cancel since the item was supposedly on back order worldwide , which I promptly did cancel/ I still have not received a refund. When I called the company they were very rude and hung up on me

User's recommendation: Scam! Don’t use

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Elena K Hpy
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#6258797 
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Quality item for a reasonable price

The chairs are in perfect condition. Packaging was also very good.

Can’t beat the price plus free shipping.

Not to mention that it arrived very quickly! Overall I’m very happy with this purchase.

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Elena K Hpy
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#6258802 
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Great Couch

Ordered sectional 20 days ago and it was delivered today. Delivery drivers were nice and helpful.

Absolutely love the sectional. I would recommend 1stopbedrooms to anyone.

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Elena K Hpy
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#6258804 
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Happy customer

Ordering the product was simple and customer service communicated each step of the way on order status. My daughter loves the bed. Great price for quality of bed.

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Elena K Hpy
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#6258809 
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Awesome

Had a great experience with 1stopbedrooms, I’ve ordered a bedroom set and kitchen table and Buffett and have loved it. Awesome customer experience and quality furniture. Will cont to make all my furniture purchases through them

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1StopBedrooms's reply dated Nov 19, 2024 to: Mike A Alh's review

We're truly sorry to learn about your delayed shipment and the frustration it has caused. Understanding the excitement and anticipation that comes with every order, it's disappointing to hear that we've not met this expectation. Please be assured, the situation you've described is not reflective of the high standards we strive to achieve. We are dedicated to enhancing our communication and processes to prevent such occurrences in the future. Your feedback is crucial for our growth, and we're grateful for the opportunity to learn from this.
Best,
The Customer Service Team
author's review
Mike A Alh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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#6072928 
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Two different Damaged tables, refuses to refund...

1 Stop Bedrooms delivered a large dining room table damaged (I have all pictures and emails with Vendor regarding the first and second claim). They initially offered a $200 discount, which I refused.

They then agreed to replace the table. I waited almost a month for the replacement, this 2nd table was delivered damaged as well (I have all pictures and emails with vendor regarding this 2nd transaction). Both times the vendor offered a $200 refund which I have refused. This table has been delivered damaged twice now, vendor refuses to refund, only offering $200 discount for a brand-new table that costs almost 3k.

I have all correspondence via email, and pictures of damaged tables).They refuse to take back the product or refund. They have delivered a damaged product that was sold as new.

Loss:
$2901

Preferred solution: Full refund

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Elena K Hpy
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#6258811 
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Great price and support!

We bought a sectional and the customer support was excellent. They helped us through the shipping process and answered all of our concerns! The couch was delivered quickly and safely.

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Elena K Hpy
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#6258816 
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Great product and Very Helpful

Their customer service was really helpful when I needed to track my order. Delivery went smoothly and I love the table!

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Elena K Hpy
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#6258822 
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Beautiful furniture

Everything is just perfect. The customer support people were very helpful and kept me informed of the status very happy with the entire experience from start to finish.

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Elena K Hpy
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#6258827 
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2nd Purchase

This is my 2nd purchase from 1 Stop bedrooms. Customer service was helpful when I was looking to confirm the height of the mattress I would need for the bed I purchased.

Delivery was also seamless, and on time. I would recommend them to friends and family.

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Elena K Hpy
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#6258832 
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Good Online Furniture Purchase Experience

Second time purchasing from 1 Stopbedrooms. I highly recommend them to others.

I live in Seattle, but shipping was fast and furniture arrived smoothly. I will definitely purchase from them again.

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Elena K Hpy
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#6258840 
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Quick delivery and good quality

The delivery was free and quick and was the cheapest cost we could find for the bench. The assembly was quick and simple and is a much more sturdy bench than what we had replaced it with.

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Elena K Hpy
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#6258843 
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Great prices on name brands

Great experience. Was surprised to find prices so much better than anywhere else!

Have told all my friends about it. The quality is exactly the same as what you find in stores but at much better prices.

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1StopBedrooms's reply dated Aug 14, 2024 to: MICHAL N Fby's review

Dear Michael,
First and foremost, I want to extend our sincerest gratitude for taking the time to share your thoughts with us. Your engagement is truly appreciated.
We aspire to maintain the highest level of service possible, always putting our customer's needs at the forefront of everything we do. Rest assured, our team prides itself on delivering the kind of quality and responsiveness that our customers deserve, and we are steadfast in our commitment to this principle.
Our dedication to providing exceptional service is unwavering. We hold a longstanding reputation for excellence, and we continually strive to uphold this standard in all of our interactions. Thank you once again for your involvement, as it is a vital part of our ongoing mission to exceed expectations.
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MICHAL N Fby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

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#5936303 
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45 DAYS AND COUNTING

1StopBedrooms - 45 DAYS AND COUNTING
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and that we could not take delivery until after 5 pm for the

entire week. That same week, on June 12th, the delivery

company called from the gate, stating they were there to

deliver the desk.

We could not take delivery as I said in my

email on June 12th; the driver complained to me that this

happens constantly with this company because there is no

communication. The delivery company redelivered on June

17th. Desk damaged in multiple spots. I emailed photos the

same day to 1stopbedroom.com.

Oddly, enough have not

received a single response since the delivery of the desk. I

have sent multiple emails and called today.

No follow-up.

This has been a 45-day ordeal with no end in sight. I wish I

had looked up this company on BBB before ordering from

them, as this is a consistent complaint.

User's recommendation: READ THE BETTER BUSINESS BUREAU COMPLAINTS BEFORE YOU BUY FROM THEM

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Elena K Hpy
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#6258844 
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Over all good- price and product quality.

Overall excellent. I am really happy with the way delivered the package.

Even product quality and price around 30% less than other competitors. The delivery team was professional and everything arrived in perfect condition.

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