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Verified ReviewerTwo different Damaged tables, refuses to refund...
1 Stop Bedrooms delivered a large dining room table damaged (I have all pictures and emails with Vendor regarding the first and second claim). They initially offered a $200 discount, which I refused.
They then agreed to replace the table. I waited almost a month for the replacement, this 2nd table was delivered damaged as well (I have all pictures and emails with vendor regarding this 2nd transaction). Both times the vendor offered a $200 refund which I have refused. This table has been delivered damaged twice now, vendor refuses to refund, only offering $200 discount for a brand-new table that costs almost 3k.
I have all correspondence via email, and pictures of damaged tables).They refuse to take back the product or refund. They have delivered a damaged product that was sold as new.
Preferred solution: Full refund
1StopBedrooms's reply dated Aug 14, 2024 to: MICHAL N Fby's review
1StopBedrooms's reply dated Aug 14, 2024 to: Travy L's review
I highly recommend this company!
I spoke with Joe (ex 7078) and he helped me purchase an entire house of furniture and area rugs and lamps for my vacation rental house. He was able to guide me to the best mattresses for my chosen beds that were within my budget.
He was very friendly and knowledgeable.
I highly recommend this company for the convenience factor of one stop shopping plus the service! -Jessica Pham
Beyond Five Start - From start to finish :)
From start to finish, one of the best purchasing experiences I have ever had!! Have not bought a new couch in 20 years and to have the ability to order direct through you and then to have the immediate turn around delivery, I am beyond FIVE star!!
The NSD delivery was fantastic and the 2 gentleman who delivered my couch could not have been more professional!!!!! Erin Connor-.
I won't hesitate about my next purchase from 1StopBedrooms!
Danne- Never having ordered furniture from a website I was a little anxious. However, I can’t say enough about how positive the experience has been.
I ordered a side table with built-in electrical and USB ports for my den. It is perfect, exactly as pictured and described.
The online ordering process was easy and it was delivered in to my door in less than one week. I won't hesitate or be anxious about my next online purchase from 1StopBedrooms!
I highly recommend 1StopBedrooms!
The furniture came sooner than expected and in perfect condition. I tried two times to get this same console table from Ashley and both times it came in pieces.
Found out about 1StopBedrooms by accident and saved $300 for the exact same console table. The salesman at Ashley told me the furniture from 1StopBedrooms is second hand and could be damaged which was not true.
My piece was brand new and, again, saved $300!!! I highly recommend 1StopBedrooms if you are looking for furniture, especially if you are shopping at Ashley, as it is the same exact furniture at lower prices!!!!
We will definitely purchase a new complete bedroom set with 1StopBedrooms
For the past two weeks, I have been searching for s KingXL headboard, footboard & rails that matched my bedroom set. We purchased an adjustable base bed, and we didn't want to over spend.
One day, while scrolling on line, 1StopBedrooms popped up on my screen. I couldn't believe the quality of furniture I saw on there website! I was so close to purchasing a brand new set! When I finally made my decision, I called.
Coby was extremely kind and professional. He assured me that I would be receiving both a sturdy and a quality set. He helped me start my order. Soon after, he called me back in order to complete my order.
I have no doubt, that in the future; we will definitely purchase a new complete bedroom set with 1StopBedrooms. They have the same quality furniture as top furniture stores have, at an affordable cost. I can't wait for it to arrive next week!
Coby, thanks for being so kind! It truly matters Kim Brown
They are definitely worth it!
My husband and I have shopped with 1StopVedrooms twice now. Once in 2020 and now again in 2023.
They have amazing modern contemporary furniture for a great price compared to so many other places. The customer service is great as well. If you are questioning going with them, don't.
I did when I first came across them, but I'm glad we decided to purchase furniture from them. They are definitely worth it.
Would definitely recommend!
Good experience overall; got the sofa we wanted at a cheaper price than other stores had it offered at. Delivery was professional and well communicated.
I do wish that the time between ordering and delivery hadn't been quite as long - the initial quoted time ended up being incorrect. But even those delays were communicated well and we were kept informed along the way.
Would definitely recommend. Thanks!
It just doesn’t get any better or easier than this!
Janice Gingras- This was the easiest and by far the least stressful experience I have ever had with purchasing furniture. You literally find what you want on their website and call and place your order!
They give you an estimated delivery time and that is it! No calls with delays. Not even a call that they can’t find me. Just plain and simple old fashioned service with a smile!
They do exactly what they say and when they say it! The delivery men called when they were less than an hour away and when they arrived at the end of a very long day they still had a smile on their faces and was ready to go the extra mile to complete our delivery to our satisfaction. I was very skeptical at first and read a lot of reviews before placing my order for an entire master bedroom set. But after all my research I threw caution to the wind and placed my order and I am so glad I did!
It just doesn’t get any better or easier than this! This review literally took more effort than ordering.
Great customer service
I just bought a leather loveseat sofa for a very competitive price. Lots of choices so I called in to get help and talked to Kobi who did a wonderful job of helping me find the best fit for my needs.
He saved me a ton of time. He knew the products very well, did an excellent job at answering all my questions and pointing me to products that fit what I was looking for.
He was very quick to process the order when I made a selection. Very impressed with the website, the prices, and the phone support from Kobi.
Great price! Good Quality furniture!
Big Beautiful Dresser! It feels a lot bigger in our bedroom, than we expected, but love it!
Great price! Good Quality! VERY Heavy! We ordered the dresser online on April 14th and it was just delivered today.
It took a while, but we were told it would, but it was worth the wait!
We are very happy with our purchase so far!!! Thank you 1StopBedrooms for having reasonably priced, good quality furniture!!!
1StopBedrooms's reply dated Feb 28, 2024 to: HIND C Qee's review
1StopBedrooms's reply dated Feb 28, 2024 to: Ambrosia Mrl's review
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